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Presentation at the April 2000 seminar on the CISG in Vienna, sponsored by the International Bar Association (IBA) and the Willem C. Vis Moot Alumni Association (MAA). Reproduced with permission of 4 Vindobona Journal of International Commercial Law and Arbitration (2000) 3-29, see also [2000] Business Law International 359.
I. Introduction
III. E.U. Law
V. Conclusion
I. INTRODUCTION
The world is wired with computers, cell phones, and handheld organizers; all of which
are connected to each other by the Internet. Businesses and consumers from every
country are using the Internet to conduct international transactions and access
information. The dissemination of information on the Internet is leading the world into a
"second industrial revolution," in the form of the information industry. Software is one
of the foundations for the information industry. Software resides in an intangible realm
that was not acknowledged by society prior to its invention, depriving society of the
words and concepts to understand the nature of software. Since the limits of our
language are the limits of our world,[2] there is an ongoing struggle to understand how
software fits into society's existing structures. The struggle to understand software
also exists in the legal community. The existing contract laws generally categorize the
world into either a contract for goods, or for services. While these two categories
served the legal community over the years, software challenges the established legal
categories, since software cannot easily be categorized as goods or services.
Software can be delivered via the Internet ("electronic software"), mass-produced and
delivered on a disk, or custom designed for a particular party. To recognize the unique
nature of software, the legal community has modified the existing contract principles
and has created new contract principles. Through this process, a new type of contract
has emerged. These contracts are license agreements. The concept of licensing
software has evolved from intellectual property rights and the means by which these
intellectual property rights are conveyed to another party. While the distinction
received little attention in the past, the legal community is beginning to acknowledge
and consider the fact that the underlying intellectual property rights in software are not
sold with most software transactions; instead, a software vendor grants a license to
make certain uses of the software. For example, the license agreement accompanied
with Microsoft Windows 98 states "The SOFTWARE PRODUCT is licensed, not sold."
License agreements also contain other provisions intended to address the unique
nature of software, which will be discussed in this article.
Even though the software industry has modified existing contract principles and has
created new contract principles, the existing uniform contract laws do not recognize or
address these developments. So, the legal community struggles to determine how to
conceptualize software to fit into the existing legal structures. This struggle is most
apparent with electronic software. Some of the issues being considered with electronic
software include: (1) should all software be treated the same regardless of the means
of delivery, (2) can electronic software fit into the definition of a good, or should
electronic software be considered a service, and (3) should there be a new body of
contract law for software?
The international community is debating the answer to these questions. As one of the
fundamental goals of international law, the international community is striving for
uniformity in the application of international contract law as it is expressed in the 1980
United Nations Convention on Contracts for International Sale of Goods ("CISG ").[3]
Unfortunately, countries are not treating electronic software consistently. Depending
on the jurisdiction, the same software is treated as the sale of goods, or the providing of
services. To complicate matters even more, the United States is beginning to adopt a
new body of contract law where software would no longer be treated as goods, or
services. With these diverging approaches to software, there is an emerging state of
chaos with contract law for software and the entire information industry.
This article examines the treatment of software contracts in international law, in the
European Communities and the European Union ("E.U."), and in the United States of
America ("U.S."). This article illustrates how these emerging legal structures are
leading to legal uncertainty in the information industry. Section I examines the
treatment of software under international law. Section II examines how the E.U. is
treating software. While the E.U. is drafting directives to address electronic commerce
and related issues, an examination of the laws of E.U. Member States ("Member States") is essential because the extent to which the E.U. will address contract law is
uncertain. Section III examines the treatment of software in the U.S. This section will
focus on a new body of law entitled the Uniform Commercial Information Transaction
Act ("UCITA") to show how UCITA is specifically designed to address software and the
Internet.[4]
II. INTERNATIONAL LAW
The CISG is the main body of international contract law. The CISG stands
alone as the only body of international contract law that has been formally
adopted by the international community. The goal of the CISG is to promote
uniformity in international contract law so that there is certainty in the rules
that govern transactions between parties.[5] The CISG applies to the sale of
goods between parties whose places of business are in different States.[6] By
its own terms, the CISG does not apply to service contracts.[7] When a contract
is for services, the contracting parties must look to the applicable domestic law
of the contracting parties where contracts can be subject to varying and
sometimes inconsistent rules. The CISG is also silent on the issue and extent
to which it applies to software contracts, because at the time of the drafting of
the CISG, the countries could not have anticipated the impact of the software
industry or the Internet. Since there is no international contract law specifically
intended for software contracts, the issue is the extent to which the CISG
applies to software contracts. This section discusses (1) whether the CISG
applies to a software contract where the software is delivered on a disk, and
(2) whether the CISG would apply to electronic software.
A. Software on a Disk
Software delivered on a disk looks similar to any other good subject to the CISG. A
compact disk, a car, and a television all share the same basic characteristics as
software on a disk. Nevertheless, software has caused a debate in the international
community on whether software is a good.[8] Courts and commentators have looked at
software from many different perspectives to determine whether the CISG should apply.
Ultimately, the general consensus is that the CISG should apply to software on a disk.[9]
This section begins with a discussion of the means by which courts and commentators
have determined the applicability of the CISG to software on a disk. The second part
discusses the limitations on generally applying the CISG to software on a disk.
1. Applicability of the CISG
The obvious place to begin is with the definition of a good. Since CISG does
not define a good, commentators have focused on, but have found little
guidance in, looking at different translations of the term "good " into various
languages to find its essential meaning and scope.[10] Based on this analysis,
commentators have concluded that goods under the CISG are essentially
movable and identifiable separate objects.[11] Software meets this criteria,
because a particular software program can be placed on a disk and transferred
to a different location.
Even though software is movable and identifiable, the question has been
raised whether the CISG should apply to intangible property that can be
separated from the tangible good in order to be used. With software, the
underlying intangible property is usually separated from the good after
delivery. When the buyer receives the software, the buyer usually does not
use the software contained from the disk. Instead, the buyer usually loads the
software onto a computer. So, the good and the copy of the software
contained on the good are mere conduits for the ultimate use by the buyer.
There is some support for the idea that certain types of intangible property are not
covered by the CISG.[12] A German court noted that a market study does not constitute
a good under the CISG, because a market study is intangible property.[13] Commentary
has also noted that other intangible property rights, such as know-how, are not goods
under the CISG.[14] Based on this analysis, if software were considered a separable
intangible property that exists independently of the disk, then the CISG would not apply
to software.[15] Even though there is some support for the idea that intangible property
should be excluded from the CISG, the majority of courts and commentators have
generally dismissed this idea.[16] The general view is that software is a good because
the software is incorporated into a tangible good.[17] Software should not be treated
differently from any other goods that have intangible properties incorporated in them.
Since items such as compact disks, video tapes, and books are considered goods,
software on a disk should also be considered a good.
This approach is also consistent with the need to promote uniformity in international
trade. If software was not treated as a good under the CISG, then a large segment of
international trade would be without a uniform body of contract law. Thus, the general
view is that software on a disk is a good and that the CISG applies to this software.[18]
2. Limitations on the Applicability of the CISG
When looking at the need for uniformity in international law, the international
community should consider the potential limitations of the CISG with software.
There are two noteworthy limitations on the extent to which the CISG applies
to software contracts. First, courts and commentators have acknowledged
that custom software does not fall under the CISG.[19] For software that is
custom designed according to specifications, the contract is generally
considered to be a service contract.[20] Without a uniform body of international
contract law for services, there is still a limitation on the goal of uniformity in
international law. So, the parties must look to the applicable domestic law as it
applies to custom software.
Secondly, consumer contracts are excluded from the CISG.[21] With software
delivered on a disk, this limitation is less relevant because software vendors
usually distribute software through resellers and distributors located in the
country where the consumer is located. However, this limitation should be
noted as another factor limiting the CISG, especially in light of the need to
treat software uniformly.
While there are some limitations of the application of the CISG to software, the goal of
uniformity in international law can be accomplished with software on a disk. There is
currently no real controversy in international contract law that the CISG applies to
software delivered on a disk. The CISG is sufficient to address the basic issues
involved with software on a disk. However, another question is emerging in
international contract law, which is the extent to which the CISG should apply to the
same software delivered by different means. The goal of uniformity will not be
accomplished if the same software is treated differently based on the means of
delivery.
A. Electronic Software
Even though the issue has been around for years, electronic software has
received little attention in the international community. The CISG provides
little guidance on whether the CISG applies to electronic software. Since the
CISG is silent on the issue, courts and commentators have searched for a
means to conceptualize how electronic software should be treated. This
section begins by discussing the applicability of the CISG to electronic
software. The second part discusses the limitations on applying the CISG to
electronic software.
1. Applicability of the CISG
The essential difference between software on a disk and electronic software is
that electronic software is not delivered embedded in a tangible good.
Electronic software is transmitted electronically. This difference distinguishes
electronic software from the reasoning associated with the CISG's application
to software on a disk. Courts and commentators argue that software is a
good, even though it is an intangible property, because software is embedded
in a good similar to compact disks and video games.[22] Since this reasoning
does not apply to electronic software, another rationale must be applied to
include electronic software in the CISG.
One means used to assess whether the CISG applies to electronic software is
to look at other exclusions from the CISG in order to shed some light on the
intended scope of the CISG. For example, electricity is specifically excluded
from the CISG.[23] Some commentators have analogized to this exclusion to
argue that electronic software should be excluded from the CISG. However,
this analogy is problematic, because the CISG Commentary explains that the
exclusion of electricity was due to unique problems with electricity which were
not present with typical international sales of goods.[24]
As another analysis of the issue, other commentators have suggested that the
CISG should apply to electronic software, arguing that the means of
transmission is irrelevant.[25] The argument is that the same software should
not be treated differently based on whether the software is delivered on a disk
or transmitted electronically, since the buyer's intent is the same.
Commentators bolster this argument by asserting that the goal of uniformity in
international law dictates that the definition of a "good" should be broadly
defined to include electronic software.[26]
Beyond theoretical arguments and analogies, the CISG must be able to adequately
address the basic contract issues related to electronic software. One of the
advantages of the CISG is the broad scope of its application. When originally drafted,
the CISG had to be broad enough to meet the various legal requirements in each
country. This broad scope easily lends itself to addressing many of the legal issues
relating to electronic software and the Internet. For example, a contract under the
CISG is not subject to any formal requirements to evidence its validity,[27] including the
need for a tangible "written document " or a signature. So, there are valid arguments
for the CISG applying to electronic software.
2. Limitations on the Applicability of the CISG
The CISG has certain limitations that effectively limit its ability to be the
unifying body of international contract law for electronic software. The
limitations relate to the CISG's ability to address the unique issues with
electronic software and the express limitations in the CISG's scope.
The CISG does not specifically address emerging contract issues unique to
electronic software and the Internet. For example, the CISG does not
address: (1) conclusion of contracts between electronic agents, (2) the validity
of contract terms posted on an Internet site, and (3) the relationship between
ownership of a copy of software and the underlying intellectual property rights.
These issues and other related issues will be addressed in section 3. While
the CISG may be stretched to address some of these issues, the international
community may need to recognize that these unanswered questions may
result in different rules applying in different jurisdictions as courts begin to
interpret the CISG.
The CISG also excludes consumer contracts, which severely limits its
applicability to electronic software and the Internet.[28] With the Internet,
software can be delivered instantaneously to a consumer or a business
anywhere in the world. International contract law is no longer simply a
business endeavor as was the case when the CISG was drafted. Consumers
are conducting international transactions on a daily basis. Software vendors
no longer need to rely on distributors and resellers in the country where the
consumer is located. However, with both consumers and businesses
purchasing software electronically, software vendors will have a significant
problem determining which law will apply to a transaction, and may choose to
exclude application of the CISG to contracts to avoid this dilemma.
Finally, the CISG may be conceptualized out of existence with electronic
software, because of the emerging treatment of electronic software under
domestic laws. As will be discussed in the next section, the E.U. is treating
electronic software and other Internet transactions as a service. If the E.U.
treats electronic software as a service under domestic laws, court and
commentators in the E.U. will have a difficult time justifying treating electronic
software as a good under the CISG. While the underlying goal of the CISG is
to avoid interpretation based on domestic laws, the reality is that certain
fundamental differences cannot be logically avoided.
Based on the limitations in the applicability of the CISG to electronic software,
the international legal community is going to have a difficult time deciding how
to address electronic software. The international community may need to
consider adopting a new body of law applicable to all software, electronic
software and/or all Internet transactions.
III. E.U. LAW
The E.U. produces 33 per cent of the world's software, and has been active in
creating the contract rules for software.[29] The general consensus in the
Member States is that the sale of software on a disk is the sale of a good.[30]
The Member States also generally recognize that custom designed software is
a service.[31] However, there is some uncertainty related to the treatment of
electronic software.[32] The Member States have taken different positions on
the issue of electronic software and have even used different reasoning to
reach the same conclusion. While the E.U. is considering harmonizing certain
rules for Internet transactions, the E.U. position on electronic software and
contract law is unclear.
This section begins with a brief look at how three Member States currently
treat electronic software under their domestic laws. These three Member
States show the different conclusions and reasoning behind the treatment of
electronic software. The second section discusses the emerging position on
the E.U. level with the E-Commerce Directive.
A. E.U. Member States
1. United Kingdom
In the United Kingdom ("U.K."), St Albans City and District Council v. International
Computer Ltd ("St Albans") is the first case to address the issue of electronic
software.[33] Sir Iain Glidewell in the St Albans case discusses whether
electronic software constitutes a good under the Sale of Goods Act of 1979.
Sir Glidewell focuses on the definition of a good, which is "all personal …
chattels other than things in action and money,"[34] to conclude that software
without a disk is not a good. In the St Albans case, an employee of the
software vendor went to the premises of the other party and installed software
on a computer system. Based on the act of the employee personally installing
the software rather than delivering the software on a disk, Sir Glidewell
concludes that the software contract is not the sale of a good.[35]
Based on the St Albans case, commentators conclude that electronic software,
including downloading of software from the Internet, is a contract for the
supply of a service and is not a contract for the sale of a good.[36] The
conclusion of Sir Glidewell and the commentators are premised on the
definition of a good under the English Sale of Goods Act of 1979. While this is
certainly one means of addressing the issue, it leaves open the question of
whether a contract law for goods or for services is adequate to address
electronic software.
2. Finland
In Finland, there is no legislation related to electronic software.[37] The case law in
Finland has also declined to address electronic software. The Finish legislature and
courts have apparently decided to wait for direction from the E.U. before deciding any
issues related to electronic software.[38] However, the commentary has suggested that
electronic software is not a good for the purposes of contract law for two reasons.
First, a software vendor is not selling anything with electronic software. The software
vendor is simply granting a license to make certain uses of the software. Without a
disk being sold in which the software is embedded, there is no sale in the transaction.
Secondly, there is no good involved with electronic software because the software is
delivered electronically and is not delivered on a tangible disk.[39]
The distinction drawn in Finland is in part based on how the software is delivered. If
the software is on a disk, then the software vendor is selling a good. If the software is
delivered via the Internet, then the software vendor is providing a service. This
approach raises the question of whether software should be treated differently based
on how it is delivered. The focus is no longer on what is being acquired, which is
software. Instead, the focus has moved to the means of delivery.
3. Germany
The consensus under German law currently is that electronic software is
considered a good and falls under section 90 of the German Civil Code.[40] The
German Federal Supreme Court (BGH) indirectly reached this conclusion
based on the intention of the party acquiring the software. The BGH starts
from the premise that the sale of software on a disk is the sale of a good.
Since the lack of a disk does not change the intentions of the parties for
obtaining the software, electronic software should be considered the same as
software on a disk. The BGH also pointed out that electronic software
delivered to a hard drive can easily be transferred to a disk.[41]
German commentators have also reached the conclusion that electronic
software is a good. Commentators argue that software should not be treated
differently based on the means of delivery.[42] Other German commentators
have reached the same conclusion reasoning that all software is a tangible
good because the software is fixed in a hard drive.[43] By implication, electronic
software is a tangible good, because the electronic software is also fixed in the
hard drive of the computer. So, the current position of German courts and
commentators is that the contract laws for the sale of goods applies to
electronic software.
B. The E.U. Position
The E.U. has a difficult task in harmonizing the rules for electronic software because
the positions of the Member States are divergent. Nevertheless, the E.U. has impliedly
concluded that electronic software is a service. In fact, the E.U. has proposed that the
international legal community should treat all transactions where the item being
contracted for is delivered electronically via the Internet ("electronic deliveries") as a
service. However, the E.U. has not taken a clear position on the extent to which this
position affects the Member States' contract laws. This section will discuss the E.U.'s
position at the international level on the treatment of electronic deliveries, and by
implication, electronic software. This section continues by discussing the draft
European Parliament and Counsel Directive on certain legal aspects of electronic
commerce in the Internal Market ("E-Commerce Directive") to determine the extent to
which the E- Commerce Directive affects the Member States' contract laws.[44]
1. International Electronic Deliveries
The E.U. submitted its position on Internet transactions at the World Trade
Organization Ministerial Conference in 1999.[45] The E.U. expressed the view
that Internet transactions should be treated differently depending on the
means of transmission. The E.U. position is that items purchased on the
Internet, but delivered in a tangible form, fall within the scope of the General
Agreement on Tariffs and Trade with Goods ("GATT"). On the other hand, a
transaction where the item is delivered electronically is deemed a service, and
would then fall within the scope of General Agreement on Trade in Services
("GATS").[46] The E.U. position on electronic delivery has serious implications
for the international community. If the international community was to adopt
this position for electronic deliveries, then courts and commentators would
have a difficult time justifying including electronic software under the CISG.
They would inevitably have to conclude electronic software is a service. As
there is no body of international contract law for services, the goal of
uniformity would be seriously undermined.
2. E-Commerce Directive
The E-Commerce Directive sheds more light on the E.U. position that
electronic deliveries are a service. The E-Commerce Directive treats
electronic deliveries as an Information Society Service, which is a concept that
was introduced in past directives. E-Commerce Directive Article 2 defines
Information Society Services as "services" as defined in Article 1(2) of the
E.U. Directive related to information and technical standards ("Technical
Standards Directive").[47] "Service" is defined as "any Information Society
service, that is to say, any service normally provided for remuneration, at a
distance, by electronic means and at the individual request of a recipient of
services."[48] So, the fundamental requirements of an Information Society
Service are: (1) a service; (2) at a distance; (3) by electronic means, and
(4) at the individual recipient's request.
In order to provide guidance, the Technical Standards Directive and E-Commerce Directive provide specific examples of what is and what is not
considered an Information Society Service. Appendix V of the Technical
Standards Directive provides numerous examples of services that are not
Information Society Services.[49] The E-Commerce Directive also lists specific
activities that are not Information Society Services. These activities include:
(1) "delivery of goods," (2) off-line services, (3) radio broadcasting,
(4) personal e-mails, and (5) a contract between an employer and an
employee.[50]
Beyond examples, the E-Commerce Directive also carves out specific fields of
activities that are not Information Society Services. The fields of activities that
are exempted include (1) requirements applicable to the goods as such,
(2) requirements applicable to the sale of goods, and (3) requirements
applicable to services not provided by electronic means.[51]
Finally, the E-Commerce Directive lists examples of activities that are
Information Society Services. These activities include contracts where the
service provider is: (1) providing on-line information, (2) the means to
research and retrieve data from the Internet, and (3) point to point
transactions, including video on demand, and commercial communications by
e-mail.[52]
Based on the definition of Information Society Services and the various examples,
electronic software is an Information Society Service. However, delivery of software on
a disk would not be considered an Information Society Service. The E.U. is leaving to
the Member States to decide the rules applicable to software on a disk. Since the
Member States treat software as a good, this exemption is likely to have little impact on
uniform treatment of software in the Member States.
After establishing that electronic software is an Information Society Service, the next
issue is to determine the rules established by the E-Commerce Directive for electronic
software. The E-Commerce Directive does not address basic contract law issues such
as performance, breach of contract, damages, and other basic contract issues.
Instead, the E-Commerce Directive addresses consumer protection issues, and basic
issues related to validating Internet contracts, including:
(1) general information that service providers must make generally available on the
Internet,[53]
(2) the information which must be contained within a commercial communication from a
service provider,[54]
(3) rules for spam e-mails and other unsolicited commercial communications,[55]
(4) recognition of the validity and legal effectiveness of contracts concluded by
electronic means, including electronic signatures,[56]
(5) information from the service provider on the procedures for concluding a contract,
including changing personal information and the language of the contract, and
(6) procedures for acknowledging receipt of orders and when the orders are deemed
received.[57]
Even though the E-Commerce Directive is more focused on protecting and providing
information to the end user than establishing rules for contract law, the underlying
conclusion is that electronic software and all electronic deliveries are Information
Society Services. Courts and commentators will logically be forced to conclude that a
transaction for electronic software is a service contract. Since the E-Commerce
Directive is not trying to create a uniform body of contract law for electronic software, or
the Internet in general, the international community will have to watch the development
of contract law in the Member States to determine how the Member States will treat
electronic software. The Member States could develop principles for electronic
software under the laws for service contracts, or could decide to establish entirely new
bodies of contract law for software, electronic software and/or Internet transactions.
IV. UNITED STATES AND UCITA
Almost fifty per cent of the world's software is created in the United States.[58] With
software being such a large part of the United States economy, the courts have
addressed whether software is a good or a service. Under the current laws, the courts
and commentators in the United States have concluded that software on a disk is a
good and that custom software is a service.[59] The issue of electronic software has
received little attention because of the discussions surrounding UCITA. However,
based on the current reasoning of the courts, Uniform Commercial Code ("UCC")
Article 2 governing the sale of goods would apply to electronic software.[60] Courts have
reasoned that the term "goods" must be liberally construed to encompass all personal
property that is transferable and identifiable except for the items expressly excluded
from UCC Article 2.[61]
Contract law in the United States is in the process of undergoing a fundamental
change. With UCITA, the U.S. will have a body of contract law designed specifically for
software, the information industry and the Internet. UCITA ends the debate
surrounding whether software is a good or service. Instead, UCITA creates a third
conceptual category called "computer information." UCITA also ends the debate
related to whether software is sold or licensed. UCITA applies to a computer
information contract regardless of whether the owner of the computer information
specifically licenses the computer information or whether the owner is silent on the
scope of the license and simply "sells" the copy of the computer information. However,
to protect the computer information owner, UCITA clearly establishes the relationship
between selling a copy of computer information, and retaining the underlying
intellectual property rights in the computer information. Over a nine-year process, the
arguments related to the need for UCITA have been refined.
Initially, the arguments surrounding UCITA were whether software was a good or a
service, and whether a body of law applicable to the sale of goods could apply to
software. Over time, the arguments have evolved into a discussion of whether a new
body of contract law is necessary for computer information, the information industry,
and the Internet. The question is whether the information age and computer
information have so fundamentally changed our concept of the world that laws
designed for the manufacturing industry are insufficient to address the new legal
issues.[62]
The first part of this section begins with a brief discussion of the procedural background
of UCITA. The second part discusses some of the provision in UCITA that address the
unique issues with computer information and the Internet. Finally, this section
discusses the international relevance of UCITA.
A. Procedural History of UCITA
UCITA was adopted on July 29, 1999 by the National Conference of Commissioners on
Uniform State Laws (NCCUSL). NCCUSL has submitted UCITA for consideration and
adoption by the legislatures in the fifty states of the United States as well as Puerto
Rico, the District of Columbia, and the U.S. Virgin Islands.
Although UCITA was previously entitled UCC Article 2B ("Article 2B"), certain
procedural limitations prevented UCITA from becoming part of the UCC along with UCC
Article 2 related to the sales of goods, and UCC Article 2A related to the lease of
goods. In order to be part of the UCC, the NCCUSL and the American Law Institute
(ALI) must jointly approve a proposed uniform law. Since the ALI decided that it was
not ready to adopt UCC Article 2B until Spring 2000 or even later, the NCCUSL
decided to proceed by changing the name and adopting UCITA at the NCCUSL annual
meeting in July 1999 without the approval of the ALI. The NCCUSL's stated reason for
bypassing the UCC process was that NCCUSL expressed a desire to deviate from the
constraints of harmonizing UCC Article 2B with the rest of the UCC.[63] However, critics
argue that NCCUSL proceeded without the ALI, because the ALI was ultimately not
going to adopt Article 2B.[64]
At present, UCITA has been adopted by the states of Virginia and Maryland. Other
states are considering adoption of UCITA including Hawaii, Illinois, and Oklahoma.
While the major software producing states, including California, Washington, New
York, Texas, and Massachusetts are not currently considering adoption of UCITA in the
legislature, the software industry in these states will likely push for UCITA's adoption in
the near future. The adoption of UCITA is going to be a state by state battle. Many
groups oppose UCITA, basing their opposition on a misunderstanding of the nature of
UCITA and contract law.
B. Specific Provisions of UCITA
1. Scope of UCITA
UCITA applies to computer information transactions. In order to understand
the meaning of what constitutes a computer information transaction, it is
necessary to look at the building block definitions of "information" and
"computer information."
Information is defined as "data, text, images, sounds, mask works, or computer
programs, including collections and compilations of them."[65] Information would include
books, music, movies, video games, software, pictures, and other forms of information.
After understanding the definition of information, the next step is to understand how the
definition of computer information further narrows the scope of UCITA. Computer
information is defined as "information in electronic form which is obtained from or
through the use of a computer or which is in a form capable of being processed by a
computer."[66] So, computer information must be information that is in electronic form
with the assistance of a computer. Based on this definition, books in a tangible form,
painting on a mural, and other information that does not involve a computer are
eliminated from the scope of UCITA.
After understanding the definitions of information and computer information, a computer
information transaction is simply defined as "an agreement or the performance of it to
create, modify, transfer, or license computer information or informational rights in
computer information."[67] So, for example, UCITA would apply to all software, online
publications and other online text, digital multimedia works, access contracts to
information on the Internet, and other similar transactions where the information is in
electronic form and requires the assistance of a computer. Generally, information on
the Internet would be included in UCITA since by the nature of the Internet, the
information is in electronic form and requires a computer to access the information.
However, there are specific exceptions to the scope of UCITA. Some of the exceptions
include:
(1) financial services transactions;[68]
The most notable exceptions to the scope of UCITA include motion pictures and sound
recordings. These exceptions were demanded by the movie and music industries, and
will certainly leave a large portion of Internet transactions to develop under a separate
body of contract law. Presumably, the music and movie industries are going to apply
laws applicable to the sale of goods to contracts via the Internet.
Unfortunately, UCITA is too limited to achieve its original objective of applying to all
Internet transactions. However, this limitation was due to many industries trying to be
excluded from UCITA, including the book industry, movie, and music industry. These
industries have shown a general fear and a lack of initiative with the Internet.
Throughout the development of the Internet, these industries have fought innovation.
Nevertheless, over time, it is possible that these industries will see the need for and the
reasoning behind UCITA.
2. Interpretation and Requirements of a License
To understand UCITA, it is necessary to understand the nature of the rights granted by
the government in computer information, and the means by which the possessor of
these rights allow others to exercise these rights. When information is created, the
government grants certain rights to protect the economic value and moral rights in the
information. Under UCITA, these rights are generally referred to as information rights.
Information rights include "all rights in information created under laws governing
patents, copyrights, mask works, trade secrets, trademarks, publicity rights, or any
other law that gives a person, independently of contract, a right to control or preclude
another person's use of or access to the information on the basis of the rights holder's
interest in the information."[74] The owner of these information rights can exercise
certain control over the information rights. For example, in the United States, the
copyright laws grant a copyright holder six basic rights in copyrighted information,
including the right to (1) reproduce the copyrighted information, (2) prepare derivative
works of the copyrighted information, (3) distribute copies to the public, (4) publicly
perform the copyrighted information, (5) display the copyrighted information publicly,
and (6) for sound recordings, publicly perform the copyrighted information by means of
a digital audio transmission.
The possessor of information rights may grant to another person the right to exercise
one or all of these rights.[75] The means by which these rights are granted to another
party is a license. UCITA defines a license as "a contract that authorizes access to, or
use, distribution, performance, modification, or reproduction of information or
informational rights, but expressly limits the access or uses authorized or expressly
grants fewer than all rights in the information, whether or not the transferee has title to
a licensed copy."[76] In the situation where a right holder is granting something less than
all of the rights to information, the right holder is licensing the information.
Prior to the software industry and the Internet, information rights and the means by
which these rights were transferred did not receive a great amount of attention in the
legal community or in the general public. This lack of attention can be attributed to
reliance on the general exceptions to information rights carved out by the government.
With copyright laws, some of the exceptions include the first sale doctrine to distribute
individual copies, and fair use for educational and for other purposes.[77]
With the emergence of the software industry and the Internet, there has been a focus
on information rights. The extent of information rights has become increasingly
important and obvious to the general public, because the nature of the Internet allows
for instantaneous access, copying and distribution of software to potentially millions of
people. For example, a licensor must decide whether to allow licensees to freely
distribute copies of a software program via the Internet, or to download or print the
information. UCITA is the first attempt to create a uniform contract law related to
licensing of information rights. UCITA recognizes and attempts to codify the practices
established in the software industry and extends these principles to the developing
practices on the Internet.
3. Private Contract Law in Relation to Intellectual Property Law
UCITA recognizes the tension in the United States between license agreements and
intellectual property law.[78] The issue is the extent to which a licensor can use contract
law to extend the licensor's control over computer information. UCITA makes it clear
that the principles of private contract law cannot override the balance established by
the government between an information right holder and the general public.[79] If the
intellectual property law creates a specific exemption to the informational rights granted
to a information right holder, then the licensor will likely not be able to circumvent this
exemption by private contract law. For example, under the recently amended U.S.
Copyright Act, a licensor cannot prevent a licensee from reverse engineering software
for the purposes of achieving interoperability.
On an international level, this limitation could be extended to apply to the intellectual
property laws in other countries. A court may find that the same principles apply to
provisions of the E.U. Computer Program Directive which allow for reverse engineering
in certain circumstances. The balance of information rights granted by the E.U. will
likely prevail over the terms of a private contract.
4. Choice of Law
UCITA allows the parties to determine the applicable law in both business contracts
and consumer contracts.[80] However, with consumer contracts, the choice of law is not
enforceable to the extent that the laws where the consumer resides do not allow for the
modification of the rules applicable to consumer contracts. So, UCITA allows for
jurisdictions to protect consumers by providing for specific consumer protection laws
that cannot be varied by contract.[81] This approach provides a level of comfort for
jurisdictions that fear consumer protection will be lost on the Internet.
Without the parties choosing the applicable law, the default rule varies depending on
the type of contract. For access contracts and electronic delivery of computer
information, the laws where the licensor is located are applicable. For consumer
contracts where delivery is required by a tangible medium, the law where the consumer
is located is applicable. For all other contracts, the jurisdiction with the most significant
relationship to the transaction controls. However, for the default rule to apply, the
applicable jurisdiction must provide substantially similar protections and rights as are
provided under UCITA.[82] The extent and application of this provision will likely be
sorted out in the courts. The phrase "substantially similar protections and rights" could
be broadly or narrowly interpreted. It is unclear whether the potentially applicable law
must (1) recognize the enforceability of shrink wrap licenses, (2) recognize contracts
between electronic agents, (3) recognize the enforceability of pre-transaction
disclosures, (4) recognize that confidentiality or noncompetition clauses survive
termination of a contract, or (5) recognize the validity of self-help. All of these concepts
are discussed below.
5. Electronic Records and Authentication
UCITA introduces the concept of a record, which is an extension of the concept of a
written document, to include storing the terms of a contract in electronic form.[83] UCITA
also introduces the concept of authentication, which simply recognizes the concepts of
digital and electronic signatures.[84] Without going into great detail, UCITA simply states
that a record and authentication are not denied legal effect or enforceability simply
because of a contract's electronic nature.[85]
6. Electronic Agents
UCITA recognizes that electronic agents can conclude and perform contracts.[86]
Electronic agent is defined as "a computer program, or electronic or other automated
means, used by a person to initiate an action, or to respond to electronic messages or
performances, on the person's behalf without review or action by an individual at the
time of the action, or response to a message or performance."[87] UCITA specifically
recognizes that human interaction, or human review of the contract terms are not
necessary to form a contract.
7. Shrink Wrap Licenses and Internet Transactions
UCITA recognizes two particular situations in which a licensee may enter into a
contract beyond the traditional means of manifesting assent to the terms. UCITA
recognizes and validates shrink-wrap licenses.[88] Shrink wrap licenses have been
described as "unsigned license agreements included in the packaging, which state that
the user accepts the terms of the license if he/she opens the packaging containing the
software, uses the software, or take some other specified action."[89] In order for a
shrink wrap license to be valid under UCITA, the licensor must provide the licensee
with the right to a refund if the terms of the license are not available for review until
after the information is purchased or until after performance by the licensee.[90]
UCITA also validates a standard type of Internet transaction where the terms are simply
posted on the Internet site.[91] The typical situation involves a licensor placing a
hyperlink to the terms of use for an Internet site on its home page. For these
agreements to be valid, UCITA requires that the terms of use be displayed prominently
so that the licensee is aware of the terms.[92] The courts will have to sort out what
prominently displaying a hyperlink actually means.
8. Warranties
UCITA extends traditional warranties to computer information and also creates new
warranties that address issues in the software industry. This section highlights some of
the warranty provisions and limitations on warranties found in UCITA.
(1) the computer information will not infringe any third-party rights or be
misappropriated, unless the licensor created the information according to the licensee's specifications;[93]
(2) licensor will not grant during the term of the license any rights in the computer
information that would interfere with licensee's enjoyment of the informational rights
granted in the computer information;[94] and
(3) a licensor's grant of exclusivity is valid and exclusive to the extent that such
exclusivity is valid under the applicable laws.[95]
b. Implied Warranty: Information Content. UCITA creates an implied warranty that
there is no inaccuracy in information content caused by the licensor where the
information content is supplied by the licensor and in which the licensee is in a special
relationship of reliance. A special relationship arises when the information is
specifically tailored for the licensee and when the information is not published.[96]
c. Implied Warranty: System Integration. UCITA expands the traditional warranty of
fitness for a particular purpose to include an implied warranty that particular hardware
and software components will effectively integrate together as a system.[97]
d. Correction and Support Agreements. UCITA recognizes the practice in the software
industry to provide maintenance and support agreements along with computer
information. With software, there may be certain improvements or bug fixes that are
necessary for computer information that would not constitute breach of the performance
requirements of computer information.[98]
9. Ownership of Information Rights and a Copy
UCITA has numerous sections addressing the distinction between a copy of computer
information and the information rights contained in the computer information. UCITA
makes it clear that licensor may retain or grant title to the disk and that title to the disk
does not change the extent to which information rights are granted to the licensee.[99]
UCITA also makes it clear that selling of a copy of computer information does not
transfer ownership in the informational rights.[100] In situations where a licensee is
entitled to make copies of the information, UCITA makes it clear that the licensor
retains title in copies produced.[101] Finally, UCITA recognizes that a licensee can refuse
performance based on a defect in the disk while still retaining the contractual right to
receive the computer information.[102]
10. Inability to Reject Information
UCITA contemplates situations in which a licensee should be prevented from
inspecting or rejecting computer information. The first situation arises when a licensee
immediately receives the value of the information by having access to the information.
In this situation, a licensee may not inspect the information prior to acceptance or
rejection, because the licensee would have already obtained the benefit. However, the
licensee may seek other remedies for breach of contract.[103]
The second situation arises when computer information is commingled with a computer
system where removal of the software is impossible. In this situation, a licensee is
prevented from rejecting the computer information, because the computer information
cannot be returned to the licensor.[104]
11. Access Contracts
UCITA recognizes access contracts and provides the general rules for access
contracts.[105]
An access contract is "a contract to obtain by electronic means access to, or
information from, an information processing system of another person, or the equivalent
of such access."[106] Some of the rules for access contracts include:
(1) The party providing the information must provide updates to the information as
necessary to keep the information current;
(2) Access to the information must be provided in the a manner consistent with
business, trade or industry practices, and
(3) The party providing the information is not liable for occasional down time on a
system consistent with business, trade or industry practices including occasional
computer failures and general maintenance.[107]
12. Automatic Survival Terms
UCITA provides for certain terms of a license that survive its termination. The
provisions include: (1) confidentiality non-disclosure, and non-competition clauses;
(2) right to have all copies of the information returned or destroyed; (3) the right to
obtain a copy of the source code from an escrow agent; (4) indemnity, warranties, or
their disclaimer; (5) payments obligations and accounting rights to verify payment; and
(6) other provisions.[108]
13. Self-Help and Technical Restraints
UCITA recognizes the right of a licensor on cancellation of a contract to prevent further
use of the information by licensee.[109] This right is generally referred to as self-help and
has been very controversial in the development of UCITA. The licensor can only
exercise the right of self-help under certain restrictions, including licensor cannot
breach the peace, and cannot cause personal or physical damages. With electronic
self-help, a licensor must follow even more procedural safeguards, including providing
a clause in the agreement for self-help, notice of intent to use self-help, a means for the
licensee to contact the licensor, and other procedural safeguards.[110] UCITA also
authorizes the use of automatic technical restraints against the unauthorized use of
computer information provided that licensor complies with certain notice and procedural
requirements.[111] UCITA also makes clear that a licensor cannot interfere with licensee's ability to access licensee's and a third party's information that does not require use
of licensor's information.[112]
C. International Relevance of UCITAC
While UCITA is only being considered for adoption in the U.S., UCITA could have a
significant impact on international software transactions, because almost half of the
software in the world is from the US. With the dominance of U.S. companies in the
software industry, UCITA could become the dominant body of contract law in the
international community for software.
UCITA could also have a significant impact on international contract law, because the
drafters envision UCITA as the first step towards a new body of international contract
law. With the world interconnected by the Internet, there is going to be a need to
harmonize the rules and principles of international contract law for all Internet
transactions, including software. Within the next couple of years, the international legal
community could determine that a new body of law is necessary. The principles and
certain provisions of UCITA may be used as the starting point for such discussions.
V. CONCLUSION
The international treatment of software is in a state of chaos. The goal of uniformity is
but a distant dream for the international community at a time when the Internet has
created an unquestionable need for harmony in international contract law. The
international legal community has a duty to remedy this state of chaos to promote
uniformity and growth in international trade. The question is how should the
international community remedy the situation. With the contrasting views in the EU and
the US, there is a substantial challenge in finding a general consensus behind a
particular approach.
The international community could simply advocate that the CISG should apply to all
software contracts. This approach would not require the international community to
draft and adopt an entirely new body of international contract law. However, this
approach may not work with the new issues created by electronic software and the
Internet. The CISG was never intended to address these issues. The international
community would have to stretch the CISG beyond its literal language and intent to
address these issues. The international community would be forced into relying on the
case law to interpret the CISG with the potential of creating even more chaos in
international contract law. Further, as a practical matter, using the CISG may be
impossible, since the U.S. and the E.U. are already moving towards taking drastically
different approaches to electronic software and Internet transactions in general. Since
eighty-eight percent of the world's software is from the U.S. and the E.U., the
international community would have to convince both the U.S. and E.U. to abandon
their current approaches. Finally, the international community must consider that the
CISG would not apply to consumer contracts without changing or ignoring the express
language of the CISG.
The international community could adopt the E.U. position that software on a disk is a
good while electronic delivery of software is a service. The E.U. approach lends itself
to preserving the usefulness of the CISG in international law, because the CISG would
still apply to all software on a disk. However, the E.U. approach does not eliminate the
need for a new body of international contract law. The international community would
still need to adopt a new body of contract law for electronic software and the Internet.
The international community could adopt the UCITA approach. If the international
community must adopt a new body of contract law, then expanding the scope to include
the entire information industry may be the best approach. However, the UCITA
approach does have its limitations. The rules of UCITA are complex and untested.
Most countries have not considered or developed rules for licensing agreements or
Internet transactions.
The UCITA approach may be too drastic for the international community. Further, to
apply to all Internet transactions, the international community would have to expand the
scope to music, movies on demand, video games, online newspapers, and all other
information delivered via the Internet. Finally, countries may have difficulty adopting
certain provisions related to UCITA such as electronic self-help.
Even with a unifying body of international contract law, most countries will likely be
unwilling to leave consumer protection, taxation, and other issues to a unified system of
international law. The rules in each country are too diverse to expect a change in the
coming years. The unified world of the Internet will inevitably face the brutal reality that
the countries will not give up sovereignty to international law. Countries will continue to
sacrifice uniformity and the promotion of international trade in order to preserve their
sovereignty. Nevertheless, the international community needs to continue to strive
towards uniformity. International contract law is one area where the international
community has been willing to concede a certain amount of sovereignty. Therefore, the
international community should strive to build a consensus and determine the best
means to address software and the Internet.
FOOTNOTES
1. Trevor Cox is a licensing and technology attorney in the Intellectual Property and Technology Group at Gray Cary Ware & Freidenrich LLP in San Francisco, California.
2. Ludwig Wittgenstein, Tactatus, Logico-Philiosophicus, section 5.6 (1922).
3. United Nations Convention on Contracts for International Sale of Goods ("CISG"), U.N. Doc.A/Conf.97/18, Annex I (1980).
4. Uniform Commercial Information Act ("UCITA ")adopted by the National Conference of Commissioners on Uniform State Laws on
July 29, 1999. See also http://www.2BGuide.com/for more information on UCITA.
5. CISG, supra Note 2, Article 7.
6. CISG, supra Note 2, Article 1.
7. CISG, supra Note 2, Article 3(2).
8. Frank Diedrich, "Maintaining Uniformity in International Uniform Law Via Autonomous Interpretations: Software Contracts and the CISG," 8 Pace International L.Rev. (1996) 303-338, 336.
9. See generally, ibid.
10. Franco Ferrari, "Specific Topics in the Light of Judicial Application and Scholarly Writing," 15 Journal of Law and Commerce, 1-126 (1995).
11. See Diedrich, supra Note 7, citing L. Scott Primak, 331.
12. Ferrari, supra Note 9, 437.
13. ibid.
14. ibid.
15. ibid.
16. ibid.; Maximilian Endler and Jan Daub, Internationale Softwareueberlassungsvertraege und UN-Kaufrecht, Computer und Recht,
603 (1993). See also Diedrich, supra Note 7.
17. ibid.
18. ibid.
19. Id., Supra Note 2
20. Endler and Daub, supra Note 15, 606.
21. CISG, supra Note 2, Article 2(a).
22. Thomas Hoeren, Der Softwareuberlassungsvertag als Sachkauf Computer und Recht, 908, 911 (1988).
23. CISG, supra Note 2, Article 2(a).
24. CISG Commentary, Article 2.
25. Endler and Daub, supra Note 15, 605.
26. ibid., See also Diedrich, supra Note 7.
27. CISG Commentary, Article 11.
28. CISG, supra Note 2, Article 2(a).
29. U.S. Industry &Trade Outlook 1999, The McGraw-Hill Companies, US Department of Commerce/ International Trade
Administration, Chapter, 28.
30. Diedrich, supra Note 7; Email from Mikko Sundstoem L.L.M., Hedman Attorneys at Law, 1/20/00 (summarizing Finish Law); German Federal Supreme Court(BGH), Ruling (Beschluss) 2/5/1985-1 ZB 8/84-CR 1986, 130; BGH Case Decision (Urteil) 4/11/87-VIII ZR 314/86.
31. ibid.
32. ibid.; BGH Case Decision (Urteil)of 10/18/89-VIII ZR 325/88.
33. St Albans City and District Council v. International Computer Ltd. 4 All E.R. 481, 95 L.G.R. 592, 15 Tr.L. 444 (1996).
34. ibid.(quoting the Sale of Good Act 1979 and Supply of Goods and Services Act 1982.
35. ibid.
36. Anthony Burke, Software Licensing (unpublished article) (Anthony Burke is a Partner at Mason Hayes & Curran Solicitors).
37. Sundstroem, supra Note 29.
38. ibid.
39. ibid.
40. BGH, supra Note 29.
41. ibid.
42. Endler and Daub, supra Note 15, 604-605.
43. Michael Koenig, Die Qualifizierung von Computerprogrammen als Sachen im Sinne des Sec. 90 BGB Neue Juristische
Wochenschrift, 2604, 2605 (1989).
44. Draft European Parliament and Council Directive on certain legal aspects of electronic commerce in the Internal Market, ECO
363, CONSOM 67, CODEC 654 (11/12/99).
45. Communication from the European Communities and Their Member States, Work Programme on Electronic Commerce, Scope
and Classification Issues, Presented to the World Trade Organization Council for Trade in Services, (12/9/98).
46. ibid.
47. E-Commerce Directive, supra Note 43, Article 2.
48. E.U. Directive related to information and technical standards 98/34 as amended by Directive 98/23. For the purposes of this
definition:
49. Technical Standards Directive, Annex V:
1. Services not provided "at a distance." Services provided in the physical presence of the provider and the recipient, even if they
involve the use of electronic devices: (a) medical examinations or treatment at a doctor's surgery using electronic equipment
where the patient is physically present; (b) consultation of an electronic catalogue in a shop with the customer on site;
(c) plane ticket reservation at a travel agency in the physical presence of the customer by means of a network of computers;
(d) electronic games made available in a video-arcade where the customer is physically present.
2. Services not provided "by electronic means" -- Services having material content even though provided via electronic devices:
(a) automatic cash or ticket dispensing machines (banknotes, rail tickets); (b) access to road networks, car parks, etc.,
charging for use, even if there are electronic devices at the entrance/exit controlling access and/or ensuring correct payment
is made, Off-line services: distribution of CD roms or software on diskettes,
3. Services not supplied "at the individual request of a recipient of services." Services provided by transmitting data without
individual demand for simultaneous reception by an unlimited number of individual receivers (point to multipoint transmission):
(a) television broadcasting services (including near-video on-demand services), covered by point (a)of Article 1 of Directive 89/525;
(b) radio broadcasting services; (c) (televised) teletext. 50. E-Commerce Directive, supra Note 43, Recital (3).
51. ibid., Article 2 "Coordinated Field."
52. ibid., Recital (3).
53. ibid., Article 5.
54. ibid., Article 6.
55. ibid., Article 7.
56. ibid., Article 8.
57. ibid., Article 11.
58. Outlook 1999, supra Note 28.
59. Diedrich, supra Note 7, 328-333.
60. ibid. (discussing Advent Systems Ltd v. Unisys Corporation (925 F.2d 670 (3rd Cir. 1991)).
61. ibid.
62. Raymond T. Nimmer, UCC Revision: Information Age in Contracts, 490 PLI/PAT 309 (1997).
63. Press Release from the ALI and NCCUSL, ALI and NCCUSL Announce that Legal Rules for Computer Information Will Not Be
Part of UCC (4/7/99), http://www.2BGuide.com/docs/040799pr.html.
64. Ed Foster, "Yikes! Don't look now, but Article 2B has transmuted into yet another creature," Info World Electric , Volume 21, Issue 16 (4/19/99).
65. UCITA, supra Note 3, Section 102.
66. ibid.
67. ibid.
68. ibid., section 103(d).
69. ibid.
70. ibid.
71. ibid.
72. ibid.
73. ibid., section 103(b).
74. ibid., section 102.
75. ibid., section 307.
76. ibid., section 102.
77. See 17 U.S.C.A.
78. UCITA, supra Note 3, section 105.
79. ibid.
80. ibid., section 109.
81. ibid.
82. ibid.
83. ibid., section 107.
84. ibid.
85. ibid.
86. ibid., section 206.
87. ibid., section 102.
88. ibid., section 112 (e)(3).
89. Michael D. Scott, Protecting Software Transactions On-Line: The Use of "Clickwrap" Licenses , 482 PLI/PAT. 101, 103 (1997).
90. UCITA, supra Note 3, Section 112.
91. ibid., section 211.
92. ibid.
93. ibid., section 401.
94. ibid.
95. ibid.
96. Id., Section 404.
97. Id., Section 405.
98. Id., Section 612.
99. Id., Section 502.
100. ibid., section 501.
101. ibid., section 502.
102. ibid., section 705.
(2) audio or visual programming that is provided by broadcast, satellite, or cable;[69]
(3) motion pictures;[70]
(4) sound recordings, and other musical works;[71]
(5) employment contracts;[72] and
(6) contracts where the computer information is incidental to the sale of a good,
including computer information embedded in a car, or airplane.[73]
An indicative list of services not covered by this definition is set out in Annex V.
This Directive shall not apply to: